So, Why is My HP Printer Offline – My HP Printer is Offline & How to Get Your HP Printer Back Online When we have to print any document, we choose the “Print” option. After this, we select the Printer to print. But, if there appears no response, then the printer chosen must have gone to the offline state. To make it back online from the offline state, you will have to follow certain steps.
These Steps can be used for Windows 10 Operating
Systems
What is HP Printer
Offline Error – How to Fix
HP Printer Offline
Error may appear In some cases when you command to print anything, the
computer or the device you are using considers the printer to be offline. But,
in actuality, the printer is online and ready to use. This happens because of
an error between the printer and your computer.
Sometimes, there may be simple reasons for this too.
This reason may be that the cables are not properly connected. There may also
be an error due to the paper jam.
Moreover, there can be an “Offline” error due to some
technical problems with the printer software or driver. It completely depends
on how old your printer is and how often you install the updates.
How Does My
Offline Printer Show Online?
To make your printer back online from offline we 1st
need to identify the problem and then troubleshooting steps to bring it back
online. Follow the steps to ensure that we identify and fix the HP printer
offline issue. Do not miss any step, you will definitely find the fault.
Physically
Checking the Printer and Cables
·
Check that both ends of the USB
cable are properly inserted. And, if the printer has networks, then check the
proper insertion of Ethernet cables. And, if your printer has a wireless
connection, then check for the internet connection and printer’s connectivity
to the router.
·
If the printer is connected with
the help of a cable, try inserting the cable in different sockets on your
computer.
·
To make sure that there is no fault
in the cable, you can check by using another cable.
Manually
Set the Printer Online
·
Click on the start button on the
left corner at the bottom of your device. Choose the option “Control Panel” and
after this, ”Devices and Printers”.
·
Right-click on the printer in
question and after this, select the option “See what’s printing”.
·
A window will get open and choose
the “Printer” option from the top menu bar.
·
A drop-down menu appears. Select
the option “choose printer online”
Cancel all
the Print jobs To Get Printer Back Online
·
From the option of “see what’s
printing”, right-click and press the “Cancel” option. It will cancel all the
print jobs.
·
After removing the print jobs,
select the option of “Use Printer Online” again.
Removal of
the Printer Drivers and Re-installation of the Printer
·
From the “Devices and Printers”
option, select the “printer” option. And then click on “remove device”.
·
Now, reinstall the printer by
clicking on the “Add a Printer” option from the “Devices and Printers’ option.
One Smart
Way to Get the Printer Back Online from Offline
·
To get your printer “online”, go to
the “settings” and after that select “Printers’. Right-click the Printer option
and click on “Use Printer Online”.
·
Check if there are some print jobs.
If yes, then remove them. Double click on the printer you want to select.
·
Select the “Printer Menu” and click
on the “Cancel all documents” option.
·
If there were any print jobs or
print jams, it may have caused the error and made the printer go offline. In
this case, try printing again to make the printer come online again. Print a
page as the test to check that there are no errors now.
·
Find the printer and switch that to
“Printer Off” and then, again turn it on again.
·
Check and make sure there should be
no print jams.
·
Again, check the network
connectivity and also wireless connections. Make sure every connection should
be properly working. Reboot your computer or device.
·
In case, if it does not work, you
will need to do the re-installation of drivers.
Reinstalling
Printer drivers
·
For the reinstallation of drivers,
go to “settings” and then “printers”. After this, select the Printer.
·
Right-click the “printer” option
and then, choose “Properties”.
·
Select the Driver button after
looking for it under “General” and “Details. Again choose the driver.
·
There may be a possibility that you
would have to download the driver. It can be downloaded from the website of the
printer’s manufacturer.
·
Reinstall printer. In the
“Settings” menu and under the “Printers” option, select the Printer by going
back.
·
From the menu, delete the printer.
Reinstall the printer again with the help of the “Add Printer” wizard.
From the website of the printer’s manufacturer, use
the printer driver which is the latest.
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